When I tell a client that they should explain the products/services they provide so the customer understands them, I inevitably get this response. This is not uncommon. But think about it. Why are you afraid to “give it away for free” in one medium (internet), but see it as an investment when you’re talking face to face […]
According to Stephen R. Covey, we should “Seek first to understand, then to be understood.” How else can you understand than to clarify your perception by asking questions? Would you agree with me when I say the best leaders transfer their motivation to other people so those people are as motivated as they […]
